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millys
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INFORMATION

Terms & Conditions

These Terms & Conditions apply to purchases made from millys.

1. About millys This store is operated by millys. Our business address is 340 East Sunrise Rim Road, Nampa, Idaho 83686, United States. For questions about these terms or an order, contact 123456@qq.com.

2. Shopping and accounts You may browse and place an order as a guest or create an account for this store. Please provide accurate contact and delivery information. If you create an account, keep your password private and contact us if you suspect unauthorized use. Guest access to an order depends on information saved in the browser used to place it. Clearing that information or switching browsers may prevent you from reopening the order. Contact us if you need help locating an order.

3. Products, availability and prices Review the product description, selected option, quantity and price before ordering. Adding an item to your cart does not reserve stock or lock its price. Availability and prices are checked again when an order is created. The store supports the transaction currencies available at checkout. The amount, currency, products and delivery address saved with your order are recorded when the order is created.

4. Delivery charges, taxes and destinations Review the checkout total before submitting your order. Delivery charges are shown separately at checkout when applicable and are confirmed in the order total before payment. Product prices include taxes collected by the store. For cross-border deliveries, import duties or destination taxes not included in the quoted amount are the customer's responsibility. You may contact us before ordering to ask about applicable charges. We deliver only to the countries and regions available in the checkout country selector. The same delivery coverage applies under these terms and our Shipping Policy. We do not accept delivery addresses in the store's restricted destinations. After payment confirmation, orders are prepared and handed to the carrier within 1–3 business days. Pre-order, customized or out-of-stock items may have different arrangements, and customer service will communicate about delays. After handover to the carrier, delivery is expected within 7–15 business days, excluding preparation time. Actual delivery may be affected by the destination, customs clearance, holidays and carrier arrangements. Standard express or postal delivery is used, with the carrier selected according to the destination. Delivery progress may be checked manually through customer service.

5. Orders and payment Submitting your shipping details creates an order and takes you directly to the payment checkout. Payment is due within two hours of order creation, and the order page displays the deadline. Payment takes place through the FuturePay checkout. Returning to this store does not by itself confirm successful payment. Check the order's payment status before trying again. If a payment is awaiting review, appears duplicated, or was made after the order expired or was cancelled, contact us with the order number and payment reference. Please do not pay again while the result is being checked. A late payment does not automatically reactivate the order. For an unpaid order with no payment record, the order page offers a cancellation action. Once a payment has been initiated, self-service cancellation may no longer be available. For other cancellation requests or incorrect order details, contact us so we can check the order and available next steps. These website limitations do not remove rights available under applicable law.

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6. Returns, exchanges and order problems You may contact customer service to request a return or exchange within 30 calendar days after receiving the goods. This merchant arrangement does not limit any withdrawal rights, quality guarantees or other consumer rights provided by applicable law. For a standard return or exchange, the goods should be undamaged, include all accessories and be accompanied by order information. Necessary opening and inspection do not by themselves constitute damage. For quality issues, transport damage, incorrect items or missing parts, contact customer service with a description of the issue and available photographs so the matter can be reviewed. For returns unrelated to product quality, the customer is responsible for the return shipping cost. The store is responsible for reasonable return costs resulting from quality issues, transport damage or incorrect items. No separate return handling fee is charged. Applicable law prevails where it requires otherwise. Before sending anything back, email 123456@qq.com with your order information, the reason for the return or exchange and relevant photographs. Obtain the return address and shipping instructions before sending the goods. Keep your shipping receipt, and do not send goods to the parcel sender address without instructions.

7. Refunds After returned goods are received and inspected, customer service will usually arrange a refund within 5 business days. Where a return is not required, the refund will be processed after the refund arrangement is confirmed. Refunds are preferably made through the original payment method. If that method cannot be used, an alternative will be discussed with the customer. The time for funds to arrive is determined by the payment provider. Where applicable law requires an earlier refund, that requirement applies.

8. Privacy and cookies Personal information is used for account management, order fulfilment, payment, delivery, customer service and necessary security maintenance. You may email 123456@qq.com to request access to, correction of or deletion of personal information, or to submit a complaint. Requests are handled manually after identity verification and according to applicable rules. Account information is retained for as long as needed to provide account services. Order, payment and after-sales records are retained as determined by fulfilment needs, dispute handling and applicable tax and financial requirements. Records that must be retained by law will not be deleted immediately after a deletion request. Necessary cookies are used for login, the shopping cart, order access and currency selection. The storefront does not currently use analytics or advertising tracking.

9. Governing law and consumer rights These terms are governed by the laws of the United States. This choice does not deprive you of mandatory consumer protections that apply to your purchase, including protections that cannot lawfully be excluded. These terms do not exclude rights or remedies that cannot be excluded under applicable law.

10. Sanctions and trade compliance We do not supply goods in transactions prohibited by applicable sanctions, export controls or other trade restrictions. You must not use this store on behalf of a person or entity where the transaction would be prohibited, or use false delivery details, intermediaries or forwarding arrangements to evade applicable restrictions or the store's delivery exclusions. The store's restricted destinations are Afghanistan (AF), Algeria (DZ), Angola (AO), Belarus (BY), Benin (BJ), Bolivia (BO), Bulgaria (BG), Burkina Faso (BF), Burundi (BI), Cameroon (CM), Central African Republic (CF), Congo - Kinshasa (CD), Russia (RU), Croatia (HR), Cuba (CU), Côte d’Ivoire (CI), Guinea (GN), Guinea-Bissau (GW), Haiti (HT), Iran (IR), Iraq (IQ), Israel (IL), Kenya (KE), Laos (LA), Lebanon (LB), Libya (LY), Mali (ML), Monaco (MC), Mozambique (MZ), Myanmar (Burma) (MM), Namibia (NA), Nepal (NP), Niger (NE), Nigeria (NG), North Korea (KP), Palestinian Territories (PS), Somalia (SO), South Africa (ZA), South Sudan (SS), Syria (SY), Tanzania (TZ), Trinidad & Tobago (TT), Ukraine (UA), Vanuatu (VU), Venezuela (VE), Vietnam (VN), Yemen (YE), and Zimbabwe (ZW). Orders for these destinations are not accepted. This is the store's delivery restriction list and does not mean that every listed destination is subject to the same legal sanctions. Where a transaction would breach applicable restrictions, we may decline or suspend it and contact you about any payment already made, subject to applicable law. This does not limit consumer rights that cannot lawfully be excluded.

11. Contact and support Customer service is available Monday through Friday, 09:00–18:00 (Asia/Shanghai), excluding public holidays. For questions about an existing purchase, contact 123456@qq.com and quote your order number.